BUS101 Professor Spector

Exam III Question list

Answer all questions completely give examples and facts when possible

Define human resources management (HRM), and discuss the overall

activities involved in each of its three main phases.

How does a replacement chart differ from a skills inventory? What is

the purpose of each?

There are at least four methods for reducing the number of

employees when sales demand is really down. Name each and define

the term.

Why does the selection process focus not on choosing the applicant

with the most qualifications but on choosing the applicant with the

most appropriate qualifications for the job?

Define the concept of comparable worth, and discuss its advantages

and disadvantages. Identify and describe the major types of compensation.

How does motivation differ from morale? How does each affect job

performance?

Under Taylor’s scientific management system, what did management

have the responsibility to determine about an employee’s work, and

what did the employee have the responsibility to decide?

What was it that Elton Mayo discovered in the Hawthorne Studies

about human factors that led to the birth of the human relations

movement in management?

Compare and contrast the assumptions about workers that would be

held by a manager who uses Theory X and the assumptions about

workers by a manager who uses Theory Y. Which of the two types of

managers would you rather work for? Consider their management

styles in your answer.

Use Maslow’s hierarchy of needs concept to explain why you would

expect to be more concerned about finding somewhere to stay after

your house burned down than you would be about going to a party or

receiving a certificate of appreciation from your church for your

work on a fund-raising project.

Under Herzberg’s motivation-hygiene theory, what are some of the

factors that increase motivation and some of those that reduce

dissatisfaction? If motivation factors are absent, is there an increase

in feelings of dissatisfaction? If hygiene factors are absent, is there an

increase in feelings of dissatisfaction?

One of your best employees has an undesirable habit of coming to

work ten to twenty minutes late each morning. Write the advantages

and disadvantages of using punishment to solve the problem.

What does the word equity in equity theory refer to?

What is the deceptively simple assumption on which Vroom’s

expectancy theory of motivation is based?

What is goal-setting theory and how can an organization benefit

from it?

Discuss how job enrichment and the work team philosophies relate.

What are the advantages and disadvantages of a flextime work

schedule? Of job sharing? What are the benefits and the problems associated with

telecommuting?

Trace the development of labor unions in the United States since the

mid-1800s. Compare and contrast the membership of a craft union and of an

industrial union.

From which two sources does a union get its power to negotiate

effectively with the management of a business?

What were the major provisions of the Fair Labor Standards Act that

affected many poorly paid workers? How did this act affect very

young children working in factories?

After the initial union contract is developed by the negotiating teams

for the union and for management, what happens to the proposed

contract?

During union-management contract negotiations, what issues do the

unions tend to emphasize and what issues do the managers tend to

emphasize?

How does a closed shop differ from a union shop? How does an

agency differ from a maintenance shop? Are any of these

arrangements illegal under the Taft-Hartley Act?