Modified Fall 2020 Schedule

For more information, visit middlesexcc.edu/coronavirus  

FAQs

Academic Advising

How do I connect with an Academic Advisor?

Visit the Academic Advising web page for detailed information on your advising online options.

If you still have questions, email: advising@middlesexcc.edu

How do I change my major?

Students who wish to change their major need to contact the Academic Advising Center.

For more information:
middlesexcc.edu/academic-advising/self-advising/changing-a-major

Admissions

I’ve applied to MCC. How will I find out the status of my application?

You’ll receive an email at the email address you provided in your online application. Be sure to follow the next steps outlined in the email.

How can I submit documents to the College?

Although we are not open for in-person document drop-off, we are able to access documents scanned and sent in an email to the College. Or, you may photograph your document and attach the picture to your email. The appropriate department will review your documents for approval. Please include your full name, ID number, and phone number in your email.

Important email addresses:

How do I access my NET ID?

Your NET ID login is provided in your admittance notice (letter and email). Visit myMCC, then choose NET ID Account Management.

If you are currently enrolled as a student but don’t know your NET ID login, or are having trouble with your password, please email: registration@middlesexcc.edu

Counseling

Where can I ask general counseling questions?

Please email your questions to counseling@middlesexcc.edu

How can I connect with a Disability Services counselor?

Please email edaidone@middlesexcc.edu to connect with a Disability Services counselor.

How can I make an appointment for Career and Transfer counseling?

To make an appointment for career and transfer counseling please email counseling@middlesexcc.edu

How can I connect with an International Student Services counselor?

Please email rburton@middlesexcc.edu to connect with an International Student Services counselor.

What if I or someone I know is experiencing a mental health crisis?

If you or someone you know is experiencing a mental health emergency please, call 911, contact your local emergency room or call University Behavioral Health Care at 732-235-5700 (Middlesex County designated screening center)

If you or someone you know is experiencing a mental health crisis, CONTACT ONE OF THE FOLLOWING NUMBERS FOR ASSISTANCE:

  • CALL (POLICE) OR GO TO YOUR LOCAL EMERGENCY ROOM IMMEDIATELY
  • New Jersey Hope Line: 1-855-654-6735 www.njhopeline.com
  • University Behavioral Health Care at 732-235-5700
  • National Suicide Prevention Lifeline: 1-800-273-8255

    For Deaf or Hard of Hearing

    • Video Relay Service – Dial 800-273-8255
    • TTY – Dial 800-799-4889
    • Voice/Caption Phone – Dial 800-273-8255
Students having difficulty coping with COVID-19 can request a remote appointment with a Middlesex County College counselor by emailing counseling@middlesexcc.edu


County Resources

Center for Empowerment Hotline

Call 1-877-665-7273

The Center for Empowerment continues to be available for crisis intervention, information, and referral for survivors of sexual violence and their loved ones, as well as the community.


COVID-19 Educational Videos

The Division of Public Health Preparedness and Health Education has created videos providing an overview of COVID-19. The videos are available in English and in Spanish.


Support by Telephone and Online

For residents who are having difficulty coping with the COVID-19 crisis, please call New Jersey Mental Health Cares, Mental Health Association in New Jersey, Inc. at (877) 294-HELP (4357) between the hours of 8 am to 8 pm for emotional support, guidance and mental health referrals as needed.

The Office of Human Services has compiled a list of support resources, with a focus on mental health and addiction recovery.

View list of additional telephone and online resources

I’m feeling overwhelmed by the current events. What can I do for my emotional health?

The outbreak of COVID-19 may be stressful for people. Fear and anxiety about a disease can be overwhelming and cause strong emotions in adults and children. Coping with stress will make you, the people you care about, and your community stronger.

Taking Care of Your Emotional Health

The outbreak of COVID-19 may be stressful for people. Fear and anxiety about a disease can be overwhelming and cause strong emotions in adults and children. Coping with stress will make you, the people you care about, and your community stronger.

Anxiety disorders involve more than temporary worry or fear—and their symptoms can interfere with daily activities such as job performance, school work and relationships.

Disaster Distress Helpline a 24/7, 365 day a year counseling and support to people experiencing emotional distress related to natural or human-caused disasters.

Financial Aid

How can I determine the status of my financial aid?

For step-by-step instructions go to middlesexcc.edu/financial-aid/check-your-financial-aid-status

How do I apply for a student loan?

For step-by-step instructions go to middlesexcc.edu/financial-aidapply-for-student-loans

FAFSA on Demand – I need help with my FAFSA. How can I get assistance?

Visit middlesexcc.edu/financial-aid/fafsa-on-demand

At this time, no in-person assistance is available. A financial aid representative can attempt to assist you via email inquiry. Please send an email to faid@middlesexcc.edu listing your questions, MCC ID (if applicable), and a call back telephone number.

Federal Work Study

All FWS were sent an email on Monday, March 16, 2020 stating that effective Tuesday, March 17, 2020 FWS are not to report to work. As per guidelines from the Department of Education, students will be paid for their regularly scheduled hours.

If you have questions, contact us directly at faid@middlesexcc.edu with your MCC ID and we will return your inquiry as soon as possible.

NJ Stars

To determine your potential eligibility for the NJ STARS program, please contact us directly at NJSTARS@middlesexcc.edu with your MCC ID, the year you graduated or will graduate from high school, and a telephone number in which you can be reached and we will return your inquiry as soon as possible.

SAP Appeals

You can find the fillable MCC SAP Appeal Form by accessing the SAP web page at middlesexcc.edu/financial-aid/keep-your-financial-aid-eligibility

Please fill out the form and send to the SAP mailbox at SAP@middlesexcc.edu Additional steps, if applicable, will be communicated through an email response.

Scholarships

Please contact us directly at scholarships@middlesexcc.edu with your MCC ID and we will return your inquiry as soon as possible.

Verification processing of documents: I submitted documents to complete my financial aid. When will my financial aid be complete?

Please contact us directly at faid@middlesexcc.edu with your MCC ID and we will return your inquiry as soon as possible.

I was asked to provide additional documentation for the verification process, how do I submit these documents?

At this time, we are unable to accept any physical documents. If you are able to scan/email/fax the documents, please send to:

Registration and Records

How do I register, add, and drop classes?

Use your NET ID to log into Self Service. Click on Student Planning, then Schedule and Register for Classes.

For more enrollment information, please see middlesexcc.edu/registrar

Still have questions? Email us registration@middlesexcc.edu

I’m planning to graduate. What happens next?

The deadline to apply for May 2020 graduation is April 1, 2020.

For more information on deadlines and information on May Commencement, please see
middlesexcc.edu/registrar/graduation-application-information

Email graduation@middlesexcc.edu for more information.

I need to order my transcript

Go to middlesexcc.edu/registrar/transcripts

Still have questions? Email us at transcripts@middlesexc.edu

I need to get a certification of enrollment

Certifications of enrollment are available to current students through WebAdvisor. Please see middlesexcc.edu/registrar/certification-of-enrollment for information on obtaining a certification of enrollment.

Still have questions – email: registration@middlesexcc.edu

I need to obtain a Tuition Chargeback to attend another NJ community college or I wish to use the Tuition Chargeback to attend MCC.

For procedures on the Tuition Chargeback program, please visit:
middlesexcc.edu/registrar/tuition-chargeback

Still have questions – email: registration@middlesexcc.edu

Library


We are providing academic support remotely using email (library@middlesexcc.edu or learning_center@middlesexcc.edu), WCOnline for writing, and Canvas Conference for research assistance, library instruction, and subject tutoring. Telephone options are not available at this time. Please see the Library’s COVID-19 response at middlesexcc.libguides.com/covid19response.


Free Internet Access for Students

Several internet service providers have joined the Keep Americans Connected Pledge and are offering students free internet access:

Will I be able to study in the library? Where can I use a computer lab?

The Library and [effective: Friday, March 20, 8 pm] the Learning Center computing lab (Instructional Resource Center 241) will remain closed until further notice.

How can I get help with library resources and services?

Library help services will be available online Monday through Thursday 8 am to 6:30 pm and Fridays 8 am to 5 pm. These services will be available via Canvas groups, which all students may join.

How can I access library resources for my class?

Patrons are encouraged to use the Library’s online databases to locate journal articles, e-books, reference materials, streaming media, and other formats of online works. English course readings are linked in our LibGuides.

In order to access library databases, you’ll need to sign in with your NET ID and your email password (students) or your Infonet/Outlook Username and Password (faculty)

  • Your NET ID is the part of your middlesex email before the @ symbol.
  • If you run into problems accessing databases – email: library@middlesexcc.edu

I have books checked out. Will I get fines for not bringing them back?

Materials currently checked out will have due dates extended until after we return to normal operations. There is no need to return any items during this time, and no fines will accrue.

Any items that you do wish to return should be placed in the drop box on Alumni Drive.

Will I be able to check out books from the library? Will I be able to get materials from other libraries?

There will be no new checkouts of physical Library material, including course reserves and headphones.

At this time, interlibrary loan service is only available for electronic articles.

How can I use e-books from the library?

Use the Library Catalog’s ebooks function to find books on your topic. Then click on the Electronic Access link for the book, and sign in with your NetID and email password.

My class is scheduled to meet at the library on a certain date. What will happen?

Library instruction will be coordinated with the instructor and provided via a live conference link in Canvas.

Can I get subject tutoring and/or writing help?

Yes! You may . While face-to-face tutoring is unavailable, services will be available via telephone, email, WCOnline for writing, and Canvas groups for other subjects. Canvas groups may be joined by any students wishing to join.

If you still have questions – email: learning_center@middlesexcc.edu


Didn’t find what you’re looking for?

We have staff working remotely to provide you with services normally available in West Hall. To reach us by email and receive a reply within 24 hours, please follow the steps below.

  1. On the MCC web site click on “Admissions” and then “Enrollment Services”:
  2. Choose “Ask Enrollment Services” on the top right side of the page:
  3. Choose a topic from the “I’m looking for information about…” drop-down menu.
  4. If you aren’t sure which topic to pick, choose “Registration and Records” and we’ll steer you in the right direction.

Current MCC students are urged to use their MCC Outlook email account when emailing the College. Don’t have an MCC email account? Don’t worry, use your personal email address, we’ll still make every effort to answer your questions and provide you with the help you need.